How It Works 💅

Step 1: Secure Your Design Spot

The purchase of a Custom Set serves as your $15 non-refundable deposit.

✔ This deposit secures your custom design spot
✔ The $15 will be applied toward your final total
✔ Design work does not begin until this product is purchased

Please note: This deposit is non-refundable as it covers design time and creative development.

Step 2: Submit Your Custom Request

Complete the Custom Set Request Form below.

Step 3: Receive & Approve Your Design Mockup

Once Steps 1 & 2 are completed:

  • You will receive a design mockup within 3–5 business days
  • The email will come from: auntiecookiesnails@gmail.com
  • Review your design and either:✅ Approve✏️ Request revisions

We’ll refine it until it aligns with your vision.

Step 4: Final Invoice

After you approve the final design:

  • An invoice for the remaining balance will be sent to you
  • Your $15 deposit will be applied toward the total
  • Production will not begin until the invoice is paid in full

Step 5: Production & Shipping

Once your invoice is paid:

  • Production begins immediately
  • Nails will ship 7–10 business days after invoice payment
  • You will receive tracking information once your set ships

Important Notes

  • Deposit is required before any design work starts.
  • Turnaround time begins after final invoice payment.
  • Custom sets are final sale due to their personalized nature.

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